Q: How do you accept payment?
A: Terms available for customers with etablished credit within the USA. 
International customers can prepay via wire, check or credit card.

Click here to download the Zephyr Order Form

Click here to download the Credit Card Approval Form

How much time must be allowed for shipping?
A: Most orders ship within 2-4 business days.  Custom orders generally ship between 10 and 15 business days.

Q: Does Zephyr Solutions have product warranties?
A: Yes-all of the products sold by Zephyr Solutions offer a one year warranty against manufacturer defects.

Q: How can I place my order?
A: Orders can be placed by e-mail to orders@AskZephyr.com, phone 1-877-ASK-ZEPHYR or fax 440-933-0151.  24 hours a day-7 days a week. 

Q: Solamente hablo español. ¿Me puedes ayudar?
A: Orders and inquiries in Spanish may be submitted via email at orders@AskZephyr.com.

Q: How can I get a price list?
A: Wholesalers can call or e-mail us for price list at orders@AskZephyr.com.

Q: Can you ship worldwide, and what are the costs for shipping?
A: We sell to distributors around the world and can provide you with  freight quotes and required documentation for international customs and transport.  We can also drop ship products to the freight forwarder of your choice within the USA.